The safety of our customers is our number one priority, with COVID-19 we have introduced some additional safety measures.
We strongly recommend that customers visit the National Institute for Communicable Diseases (NICD) website, as a resource on how best to protect oneself. In addition, customers are encouraged to wash their hands frequently and use hand sanitizers and/or anti-bacterial wipes when travelling. Wearing a mask in the airport building and onboard is mandatory and customers are advised not travel if experiencing any signs of illness.
Aircraft safety & standards
Comair is committed to providing a safe, secure, reliable, and quality airline service to its customers and a strong culture of safety and security exists among all its employees. The safety and security of our customers and crew/staff is our priority and is never compromised.
Our pilots and cabin-crew are highly trained, and they have all recently gone through their required training to ensure they meet the necessary regulatory and industry standards.
Our entire aircraft fleet is fitted with High-efficiency Particulate Air (HEPA) filters which filter recirculated air onboard, removing airborne particles and providing customers with clean air inside our cabins.
The company’s safety record is internationally recognised.
Onboarding catering services
In line with the necessary health and safety regulations to curb the spread of COVID-19 and as a precautionary measure, we have temporarily halted our full catering offering onboard all our British Airways (operated by Comair) and kulula.com flights.
Pre-packed meals and snacks will be offered to limit the exchange of hands and to limit the exposure of potentially contaminated crockery and cutlery to our customers and employees.
Customers who require special meals need to note that currently Comair can only commit to cater for the following special meal options: Child, Vegan, Diabetic, Low Cholesterol and Hindu meals.
Self catering onboarding
We are requesting customers to refrain from bringing their own food or drinks onboard, as it increases the risk of fellow passengers and staff, being potentially exposed to contaminated packaging, when having to clear and clean the aircraft.