If you're a business go-getter, or not entirely sure of your travel plans, selecting a fare brand with flexibility will give you a little more peace of mind when planning and booking your flights. If you are looking for the ‘best deal’, then rest assured that you will still always find the lowest price on our flights when shopping in our Standard Fare brand.
4 types of fare brands
Shopping on kulula.com for flights gives you the option to buy at the lowest ticket price (these fares have the highest restrictions), a bit more flexibility with lower fees in the event of flight changes or cancellation, or total flexibility which also provides full refund-ability.
StandardThe most affordable ticket if you’re unlikely to require any flight or itinerary changes.
Should you need to make any changes to your booking however, you’ll incur a flight change fee plus any fare difference on your new flight booking. These tickets are non - refundable.
Standard
The most affordable ticket if you’re unlikely to require any flight or itinerary changes.
Should you need to make any changes to your booking however, you’ll incur a flight change fee plus any fare difference on your new flight booking. These tickets are non - refundable.
Semi-flexIdeal when you need some flexibility, with a lower booking change fees plus any fare difference on your new flight booking if you make any flight date or time changes.
Tickets are 50% refundable when cancelled pre–flight departure but non-refundable after flight departure (note: British Airways (operated by Comair) tickets are 50% refundable after departure).
Semi-flex
Ideal when you need some flexibility, with a lower booking change fees plus any fare difference on your new flight booking if you make any flight date or time changes.
Tickets are 50% refundable when cancelled pre–flight departure but non-refundable after flight departure (note: British Airways (operated by Comair) tickets are 50% refundable after departure).
Fully flexPerfect when you need total flexibility, allowing you to make unlimited changes at no additional charge (plus any difference in airfare on your new flight booking).
These tickets are fully refundable before flight departure but non-refundable after flight departure (note: British Airways (operated by Comair) tickets are fully refundable both pre-flight and post-flight departure).
Fully Flex
Perfect when you need total flexibility, allowing you to make unlimited changes at no additional charge (plus any difference in airfare on your new flight booking).
These tickets are fully refundable before flight departure but non-refundable after flight departure (note: British Airways (operate by Comair) tickets are fully refundable both pre - flight and post - flight departure).
Business classThese fares are only available on British Airways (Operated by Comair) flights and offer total flexibility and the ultimate in exclusivity and comfort.
You’ll be able to make flight changes at any time at no additional cost plus any difference in airfare on your new flight booking. These tickets are fully refundable.
Business class
These fares are only available on British Airways (Operated by Comair) flights and offer total flexibility and the ultimate in exclusivity and comfort.
You’ll be able to make flight changes at any time at no additional cost plus any difference in airfare on your new flight booking. These tickets are fully refundable.
Fare brands per airline
Fare Brands for kulula.com
Cabin type
Checked baggage 
1 bag (up to 20kg)
Hand baggage
Flight change*
Standard
Cabin type
Economy Cabin
R403 + fare difference
Non-refundable
Non-refundable
Economy Cabin
Checked baggage
1 Bag (up to 20kg)
Hand baggage
1 Bag (up to 7kg)
Filight change*
R403 + fare difference
Cancellation pre-flight
Non-refundable
Cancellation post flight
Non-refundable
Meal
Purchase on board only
Pre-paid seat selection
At a fee
Q-jump (Priority boarding)
At a fee (From R55)
Lounge access (Lanseria only)
At a fee (From R190)
Airport parking (Cape Town only)
At a fee (From R195)
Semi-flex
Cabin type
Economy Cabin
Economy Cabin
Checked baggage
1 Bag (up to 20kg)
Hand baggage
1 Bag (up to 7kg)
Filight change*
R207 + fare difference
50% refundable
Non-refundable
Cancellation pre-flight
50% refundable
Cancellation post flight
Non-refundable
Meal
Purchase on board only
Pre-paid seat selection
At a fee
Q-jump (Priority boarding)
At a fee (From R55)
Lounge access (Lanseria only)
At a fee (From R190)
Airport parking (Cape Town only)
At a fee (From R195)
Fully-Flex
Cabin type
Economy Cabin
Economy Cabin
Checked baggage
1 Bag (up to 20kg)
1 Bag (up to 20kg)
Hand baggage
1 Bag (up to 7kg)
Filight change*
Free (unlimited)
Cancellation pre-flight
Fully refundable
Cancellation post flight
Non-refundable
Meal
Purchase on board only
Pre-paid seat selection
At a fee
Q-jump (Priority boarding)
At a fee (From R55)
Lounge access (Lanseria only)
At a fee (From R190)
Airport parking (Cape Town only)
At a fee (From R195)
Fully refundable
Non-refundable
Personalise your flight with optional extras
Q-jump
(Priority boarding)
Lounge access
(Lanseria only)
Airport parking
(Cape Town only)
Purchase on board only
At a fee
At a fee (from R55)
Flight change*
At a fee (from R190)
Checked baggage
Meal
At a fee (from R195)
Cancellation pre - flight
Cancellation post flight
Non-refundable
Fare brands for British Airways (Operated by Comair)
Cabin type
Checked baggage (Local)
Checked baggage (Regional)
Hand baggage /
laptop bag /
slim bag /
handbag
Seat selection
Meal
Priority boarding
Business lounge
Flight change*
Cancellation
pre - flight
Standard
Cabin type
Traveller Cabin
Checked baggage (Local)
Checked baggage (Regional)
Hand baggage / Laptop bag / slim bag / handbag
1 Bag (up to 7kg)
1 Bag (up to 7kg)
Seat selection
At a fee
Meal
Priority boarding
Business lounge
Flight change*
Cancellation pre - flight
Cancellation post flight
Semi-flex
Cabin type
Traveller Cabin
Checked baggage (Local)
Checked baggage (Regional)
Hand baggage / Laptop bag / slim bag / handbag
1 Bag (up to 7kg)
Seat selection
Meal
Priority boarding
Business lounge
Flight change*
Cancellation pre - flight
Cancellation post flight
Fully-flex
Cabin type
Traveller Cabin
Checked baggage (Local)
Checked baggage (Regional)
Hand baggage / Laptop bag /
slim bag / handbag
1 Bag (up to 7kg)
Seat selection
Meal
Priority boarding
Business lounge
Flight change*
Cancellation pre - flight
Cancellation post flight
Business
Cabin type
Club Cabin
Checked baggage (Local)
Checked baggage (Regional)
Hand baggage / Laptop bag / slim bag / handbag
Seat selection
Meal
Priority boarding
Business lounge
Flight change*
Cancellation pre - flight
Cancellation post flight
Please note:
- *Cost per person, per sector VAT included
- Checked bags may not exceed the maximum dimensions of (90 X 75 X 43cm)
- Hand bagggage may not exceed the maximum dimensions of (56 X 36 X 23cm) plus a personal bag (hand bag or slimline laptop bag) may not exceed dimensions of (45cm X 36cm X 20cm)
- Semi-Flex and Business allows free seat selection within 48 hours. Only available through ba.com.
- British Airways (Operated by Comair) snacks and refreshments are complimentary and vary based on the time of day
- To add extras to your British Airways (Operated by Comair) flight; go to ba.com and select “manage” then enter your booking reference number and surname, which can be found on your travel itinerary.
