Flight sale legal stuff

• The sale and the discounts on kulula fares starts at 16h30 on 18 July 2019 ‘till 21 July 2019 at 23h59.
• The sale fares and kulula discounts are pre-allocated to the applicable classes in the system and reflect as the published fares.
• When various people are simultaneously viewing the same booking fare online, the first person to complete payment will be allocated that fare. Your booking is not guaranteed until payment has been confirmed and the ticket issued.
• Fares are divided into different fare classes depending on the demand for a flight. Generally, the earlier you book, the lower the fare. The more bookings made for a particular flight, the higher the fare class and fares applicable to the booking. Depending on the flight and demand, pricing may also differ according to the date and time of travel.
• There are approximately 1 700 000 discounted seats available across all kulula operated routes.
• kulula.com discounts are available for the travel periods between 18 July 2019 – 31 May 2020. All taxes are included in the published fares.
• All fares are subject to limited availability; may not be available on all days or all flights; may change without notice; and are one-way, non-refundable, and non-transferable.
• The offer excludes group bookings of 9 or more.
• In terms of section 16 (3) of the Consumer Protection Act (CPA), cancellations can only be made to sale and discount bookings that result from you receiving this mail. You can cancel your purchase in writing within 5 working days of paying for the booking by emailing promorefunds@kulula.com
• Should you fail to check in for a flight within the allocated time prior to the scheduled departure or board at the stipulated time, you will be regarded as a no-show by the airline and will forfeit your seat as well as the fare that is allocated to that leg of your flight reservation. A no-show is not entitled to a refund for the value of the flight missed unless otherwise specified in the applicable fare rules. Your return or any onward flight segments will also be cancelled but may be re-instated should you contact us immediately to request this.
• If you choose to book via the Contact Centre, please note that additional fees and surcharges may apply.

Car rental legal stuff

• The Europcar promotion will be available from 16h30 on the 18th of July and will end at midnight on the 21st of July 2019.
• The promotion is applicable across all vehicles hired from Europcar during the period from 18 July 2019 to 31 May 2020 – only, excluding peak periods such as public and school holidays.
• The promotion includes free tyre and windscreen cover as well as one additional driver which needs to be selected at the time of booking.
• Offer is valid for standalone car rentals only and excludes combination deals (hotels / flights).
• Bookings may only be made via the kulula.com website.
• kulula.com acts as a facilitator in selling car rental on behalf of Europcar. kulula.com does not have direct control over the provision of services provided by Europcar, therefore shall not be liable for any loss, damage, injury, additional cost, accident, cancellation, delay or irregularity that may be occasioned by any error or default, act or omission of Europcar in carrying out the car rental arrangements.
• Rates quoted include up to 200km’s per day, damage and theft waiver, airport surcharge, tourism levy and VAT.
• Rates exclude fuel, document administration fee, one way drop off fee, any additional items opted in for by the customer and there is limited liability in the event of theft or damage.